Privacy Policy
Last Updated: October 2026
1. Introduction
Aptique Atelier Pte. Ltd. (“Aptique Atelier”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data that you provide to us.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our website, contact us, submit a project enquiry, engage our services, or otherwise interact with us.
By providing personal data to us, you acknowledge that you have read and understood this Privacy Policy.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect personal data including:
• Name
• Email address
• Telephone or WhatsApp number
• Residential or project location
• Property type
• Project requirements
• Estimated project budget
• Expected project timeline
• Floor plans, photographs, drawings and reference images
• Correspondence and communications with us
• Information relating to quotations, orders, payments and projects
• Website usage and technical information, where applicable
• Any other information you voluntarily provide to us
Where project materials contain personal information relating to other individuals, you should ensure that you are authorised to provide such information to us.
3. How We Collect Personal Data
We may collect personal data when you:
• Submit a form through our website
• Contact us by email, telephone, WhatsApp or other communication channels
• Request a consultation, quotation or proposal
• Engage us for a furniture, cabinetry or residential project
• Provide plans, photographs, specifications or other project materials
• Visit or interact with our website
• Communicate with our employees, consultants, contractors or representatives
• Otherwise voluntarily provide information to us
4. How We Use Personal Data
We may collect, use and process personal data for purposes including:
• Responding to enquiries
• Assessing potential projects
• Arranging consultations and meetings
• Understanding your property, requirements and preferences
• Preparing designs, proposals, quotations and specifications
• Providing bespoke furniture, cabinetry, installation and related services
• Managing production, delivery, installation and aftercare
• Processing payments and maintaining transaction records
• Communicating project updates
• Providing customer service and after-sales support
• Managing our business operations and professional relationships
• Maintaining and improving our website and services
• Protecting our legal and commercial interests
• Complying with applicable laws, regulations and legal obligations
• Any other purpose reasonably related to the above
Where required by applicable law, we will obtain consent before using personal data for a new purpose.
5. Disclosure of Personal Data
We may disclose personal data where reasonably necessary to:
• Employees and authorised representatives of Aptique Atelier
• Designers, consultants, contractors and installers involved in a project
• Manufacturers and production partners where required to fulfil an order
• Logistics and delivery providers
• Website, form-processing, cloud storage and communication service providers
• Accountants, auditors, lawyers and other professional advisers
• Payment and financial service providers
• Government authorities, regulators, courts or law enforcement agencies where required by law
Our website currently uses Formspree to process submissions made through our Project Enquiry form. Information submitted through the form, including contact details, project information and uploaded files, may therefore be transmitted to and processed by Formspree for the purpose of delivering the enquiry to Aptique Atelier.
We do not sell personal data to third parties.
Where personal data is shared with service providers, we seek to limit disclosure to information reasonably necessary for the relevant purpose.
6. Overseas Transfers
Some of our website, form-processing, cloud, technology, production or other service providers may operate or process information outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps, where required under applicable law, to ensure that the transferred personal data receives a standard of protection comparable to that required under Singapore law.
7. Project Materials and File Uploads
During a project enquiry or project engagement, you may provide us with floor plans, photographs, drawings, specifications, measurements, reference images or other information relating to your property.
Where such materials are uploaded through our website, they may be transmitted and processed through our third-party form-processing provider, currently Formspree, before being delivered to Aptique Atelier.
We use project materials primarily for evaluating, designing, planning, producing, delivering and managing your project.
Please avoid uploading documents containing unnecessary sensitive or confidential personal information.
We take reasonable measures to protect project information from unauthorised access, use or disclosure.
8. Data Security
We take reasonable administrative, technical and organisational measures to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, loss or similar risks.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, for legitimate business or legal purposes, or as required under applicable law.
When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise securely dispose of it.
10. Access and Correction
Subject to applicable law, you may request access to personal data that we hold about you or request correction of inaccurate or incomplete personal data.
We may require information to verify your identity before processing a request.
Certain exceptions may apply under applicable law.
11. Withdrawal of Consent
Where our collection, use or disclosure of personal data is based on consent, you may withdraw that consent by contacting us.
Please note that withdrawal of consent may affect our ability to provide certain services or continue aspects of a project.
12. Website Data and Cookies
Our website may use cookies or similar technologies that are necessary for website functionality, security, performance or analytics.
Depending on the technologies implemented on our website, certain information such as browser type, device information, IP address, pages visited and interaction data may be collected.
Where required, additional notice or consent mechanisms may be provided for non-essential cookies or tracking technologies.
Submission of the Project Enquiry form uses Formspree as a third-party form-processing service. The use of Formspree for form submission is separate from analytics or advertising technologies. Aptique Atelier does not enable analytics, advertising pixels or other marketing tracking solely by connecting the Project Enquiry form to Formspree.
Third-Party Form Processing
We currently use Formspree to facilitate submissions through our Project Enquiry form. Formspree may process information submitted through the form in accordance with its own privacy and security practices.
Users should not submit information through the form that is unnecessary for the purpose of their project enquiry.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of those third parties before providing personal information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technologies or legal requirements.
The latest version will be published on our website with the updated effective date.
15. Contact Us
If you have questions about this Privacy Policy, our handling of personal data, or wish to make a privacy-related request, please contact:
Aptique Atelier Pte. Ltd.
152 Beach Road
Gateway East #18-06
Singapore 189721
Email: enquiry@aptique-atelier.com